Reference

Terms and Conditions for Using 1693bet

These terms set out the rules that apply when you open an account, make deposits via bKash, Nagad or Rocket, and use any part of the 1693bet platform.

Account eligibility rulesbKash, Nagad, Rocket payment termsWithdrawal conditionsAccount suspension policyGoverning jurisdiction
1693bet Terms and Conditions for Using 1693bet
HOW WE OPERATE

How We Handle Your Account and Data

We keep your account data only as long as it is needed for the purposes described in these terms — transaction records, identity verification, and support history. You can request a copy of the data we hold or ask us to close your account by contacting support with your registered mobile number and account ID. Account security relies on the mobile OTP sent to your registered number each time you log in; keep that number current in your account settings.

Data Retention We retain transaction and identity records for the period required by applicable law; you may request details of what we hold at any time through account support.
Account Security Every login triggers an OTP to your registered mobile number. If your number changes, update it in account settings immediately to avoid access issues.
Cookies and Tracking We use session cookies to keep you logged in and analytics cookies to understand how the platform is used; you can manage cookie preferences in your browser settings.
Requesting Changes To update personal details, close your account, or raise a data request, contact support via live chat or email with your account ID and registered mobile number.
TERMS CONTACT

Questions About These Terms

If any clause in these terms is unclear, or if you need to raise a dispute about your account, our support team can walk you through the relevant section. Reach us through the channels below — have your account ID ready so we can pull up your record without delay.

Team online

Live Chat

Open the chat widget from any page on 1693bet for the quickest response on account and terms queries.

Email Support

Send detailed terms or dispute queries to our support address listed in your account dashboard; we aim to respond within one business day.

Account Help Centre

The Help Centre in your account settings covers common terms questions, payment rules and the steps to raise a formal dispute.

Common Questions on Our Terms

These are the questions we hear most often about how our terms work in practice — covering eligibility, payments, account closure and what happens if something goes wrong.

You must be of legal age in your jurisdiction and in a region where online wagering is permitted under local law. It is your responsibility to confirm this before registering.

Yes. All wallet deposits and withdrawals — including bKash, Nagad and Rocket — are covered by these terms alongside the specific payment conditions shown in your account cashier.

We notify you through your registered account before material changes take effect. Continuing to use the platform after the effective date means you accept the updated terms.

Contact support via live chat or email with your account ID and the transaction reference. We will review the case against the relevant clause and respond within one business day.

Yes. Send a data request through live chat or email, including your registered mobile number and account ID. We will confirm what we hold and how long we keep it.

If an account is suspended for a terms breach, the balance is held pending review. We will contact you at your registered details to explain the next steps and any applicable conditions.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.